• Laboratory Analyzers
  • OptiMVD Mini Viscometer and Density Analyzer
  • 70Xi Series Pour, Cloud and Freeze Point Lab Analyzer
  • 70Xi Series Cloud, Pour and Freeze Point Single Shot Analyzer
  • 70Xi Series Cloud, Pour and Freeze Point Autosampler System
  • JFA-70Xi Jet Fuel Freeze Point, Viscosity and Density Analyzer
  • DFA-70Xi Diesel Fuel Cloud & Pour Point, Viscosity and Density Analyzer
  • WAT-70Xi Wax Appearance Temperature Crude Oil Analyzer
• Service & Support
  • Customer Service & Support
  • Service Plans
  • Maintenance & Recertification
  • Reference Materials
  • Training & User Information
  • Consumables & Accessories
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  • Specialty Applications
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PHASECARE SERVICE PLANS

Protection and Peace of Mind

Phase Technology cold flow property analyzers are designed and manufactured to the highest standards to ensure trouble-free operation and reliability. We strive to continually improve our products with new features and enhanced performance.

That’s why we’re pleased to offer you a choice of extended warranties and service plans for your Phase Technology analyzer, protecting your investment and giving you assurance that your instrument is giving precise, accurate results.

• Protect your investment in analyzers and in other refinery processes that they affect
• Avert risk and safeguard against potentially expensive repair bills for up to 10 years
• Extend the life of equipment with proper, routine maintenance
• Avoid opportunity cost and unbudgeted expense of down time
• Access support and R&D for problem solving

Cost-Effective, Flexible Options

PhaseCare service plans are available in renewable 1- or 2-year service agreements. Choose one of our suggested levels of service, or customize a plan tailored to your needs.

• Priority repair services including all parts and labor – with guaranteed turn-around-time.
• Annual on-site preventive maintenance and recertification performed by a Phase Technology service technologist.
• On-site analyzer technology training for your staff, focused on your specific testing requirements.
• Access to technical support and documentation at no charge.
• All applicable software/firmware updates, including performance enhancements.
• Service rental analyzers are available at a 20% discount. Each service rental analyzer is calibrated and loaded with the latest software.
• LTB software (phase behavior monitoring and diagnostic software) is provided at no charge, which provides an easy and intuitive interface for PCs running MS Windows.
• Elimination of unbudgeted expenses – fitting easily into company budgetary processes.

For further details, contact us.

How Can We Help You?

Contact a Customer Care Specialist
for more information.

Send Inquiry

Learn More:

70Xi Series PhaseCare Service Plans [pdf]

70X Series PhaseCare Service Plans [pdf]

Our Customers Say:

“You work with your customers like partners. Your service staff is courteous and really dedicated to solving problems. Thanks for the responsiveness, guys. I really appreciate it.”

Steve Focken
Senior Chemist
ASQ Certified Manager of Quality/Organizational Excellence
Total Petrochemicals USA, Inc