We fulfill our vision by providing a corporate culture that values integrity, excellence, respect, continuous improvement and teamwork.

We believe in a positive work/life balance and welcome diversity in our work place. We currently have the following openings for highly motivated individuals who are interested in working in a dynamic and growing company.

Customer Service Technician

Phase Technology is looking for a superior service and support representative to join our team.

This position is well suited to individuals with a technical background and the ability to interact with customers, on a one-to-one basis and in group settings. A perfect fit if you’re a technical people-person!

Phase Technology is a world leader in the research, development and manufacturing of automated analyzer products for the global petroleum market. We seek highly motivated individuals who are interested in working with a dynamic and growing company.

Job Responsibilities:

• Troubleshoot customer issues via telephone, email, and in person.
• Repair customer equipment as per departmental standards.
• Document all repair and support issues as per departmental standards.
• Create and assist in review of application notes and other technical documentation.
• Perform onsite installations, field service, and customer training as required.

Experience and Qualifications:

• Must have strong troubleshooting and analytical skills.
• Must have strong written and oral English communication skills.
• Must have strong customer service and presentation skills.
• Experience troubleshooting electronic circuits.
• Positive attitude and strong team player.
• Technical Diploma (BCIT) or equivalent. Requirement may be waived for individuals with equivalent job experience.

To apply for this position, please submit a resume.

Resume Submissions

We invite you to consider the opportunities Phase Technology can provide you. If you are interested, please submit resume and cover letter to:

Phase Technology
Attn: Human Resources
11168 Hammersmith Gate
Richmond, BC
Canada V7A 5H8

Or by e-mail to: jobs@phase-technology.com